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Business / Management
Course Schedule - Fall 2009 |
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The success or failure of your organization
depends on the effectiveness and efficiency of
supervisory personnel. Proper education and
training is a critical factor in preparing new supervisors or strengthening the leadership
potential of those already in supervisory positions. Complete Skills for Effective
Supervisors plus four of the other six courses
and receive a Continuing Education
Certificate in Frontline Supervision.
- Skills for Effective Supervisors (24 hrs)
- Coaching and Mentoring (6 hrs)
- Personnel Law (6 hrs)
- Building Effective Teams (6 hrs)
- Communicating with Confidence (6 hrs)
- How to Manage Problem Employees (4 hrs)
- Continuous Improvement Processes (6 hrs)
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Designed for first-line supervisors who want to enhance the skills necessary to get the job done in a changing environment, this noncredit course is structured to address the specific needs of the registrants. Sample topics include organizational culture, planning and leading, appraisal of employee performance, improving departmental productivity, goal setting, dealing with change, and problem solving.
Text required.
Instructor: Jim Williams (bio)
CRN: 20004
Thursdays, September 24 - October 29
4:30 - 7:30 p.m.
Fee: $289
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In today’s dynamic workplace, “team players” must be proficient in a variety of interpersonal, process improvement and project management skills. In this course you will develop these competencies and improve your ability to:
- meet day-to-day team performance goals
- work with the team to make decisions
- facilitate effective team interaction
- work effectively with others outside the team
(Also approved by BENHA for 6 CE hours.)
Instructor: Cheryl Shepherd (bio)
CRN: 20005
Tuesday and Thursday, November 17 and 19
4:30 - 7:30 p.m.
Fee: $89
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Many workplace problems are the result of poor communication. Supervisors must confidently be able to communicate with coworkers.
Master this skill through focus on:
- the communication process
- methods of communication
- nonverbal communication
- effective listening
- orders and instructions
- facilitating meetings
(Also approved by BENHA for 6 CE hours.)
Instructor: Cheryl Shepherd (bio)
CRN: 20006
Tuesday and Thursday,
December 1 and 3
4:30 - 7:30 p.m.
Fee: $89
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Managers and supervisors, regardless of their specialty, need to have a good understanding of accounting concepts and statements to enable them to make better decisions. This workshop is designed for those with little or no formal accounting training who want to make better management decisions using their financial statements. Key subjects covered:
- accounting terminology and what they mean
- financial statements 101 - how to read and
understand them
- performance measures: how to identify and
use ratios
- budget tips: how to simplify annual budgets
(Also approved by BENHA for 6 CE hours.)
Instructor: Kathy Krisher, CPA (bio)
CRN: 20008
Thursday, October 22
8:30 a.m. - 4 p.m.
Fee: $109 (includes lunch)
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How much time, frustration, and money would you and your organization save if all of your team was working toward the same goals? Strategic planning provides those goals for the organization. Strategic planning involves taking stock of where an organization stands today, then looking at where it wants to be in the future. Short term and long term goals must be in balance for the plan to succeed. Learn what every manager and small business owner should know about strategic planning. This workshop provides the framework, and leads participants through the key components of strategic planning. Applicable to all organizations from non-profits, to manufacturing and service businesses, to education and governmental.
(Also approved by BENHA for 6 CE hours.)
Instructor: Kathy Krisher, CPA (bio)
CRN: 20009
Thursday, November 12
8:30 a.m. - 4 p.m.
Fee: $109 (includes lunch)
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Always popular Glenn Shepard returns to Stark State with one of his practical programs. Managing in
today’s business world is complex, ever changing, and wrought with serious consequences when you
make even the tiniest mistake. For years managers have told us there should be one seminar that covers the basic, hands-on, real life principles of management with no fluff or classroom theory. Now there is! Whether you’re a veteran manager or brand new to your job, we guarantee you’ll find this to be the most productive day you’ll spend this year. In just one morning, you’ll learn how to:
- handle the unpleasant aspects of management including supervising problem
employees and people with bad attitudes, incompetent or lazy employees, disciplining employees,
firing employees, and avoiding legal pitfalls.
- hire the right person for the job by improving your interviewing skills. You’ll discover the power
questions that will get the in-depth answers to make the best hiring
decision, red flags to look for on resumes, how to assess personality quirks during
the interview, and even a checklist to make sure you’re right.
- inspire your employees to be their best, what your personal leadership style is, and how to
maximize it to become the best coach, trainer, and team leader you can be.
Instructor: Glenn Shepard (bio)
CRN: 20010
Wednesday, November 18, 8:30 a.m. - Noon
Fee: $199 ($149 if registered by November 13)
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With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach (Make time to discuss; Explore differences; Encourage respect; Take personal responsibility) to the complexities of effectively working in and managing a multi-age workforce. Employees and managers gain insights, strategies and skills that help minimize generational conflict and strengthen collaboration.
(Also approved by BENHA and EPA for 6 CE hours.)
Instructor: Cheryl Shepherd (bio)
CRN: 20011
Wednesday, October 28
8:30 a.m. - 4 p.m.
Fee: $109 (includes lunch)
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Learn the ABCs of grant writing, from inception of idea to follow-up with funding sources. Learn about all sections of a grant proposal and how to approach each one, including many dos and don’ts.
Instructor: Rebecca Priest, SSCT (bio)
Director of Development
CRN: 20012
Tuesdays, November 24 - December 8
6 - 9 p.m.
Fee: $109
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A special program offering practical e-solutions to grow your business Learn how web marketing can significantly affect the success of your business.
Topics will include:
- Benefits of eMarketing and social media
- Transition from Web 1.0 to Web 2.0
- Creating your marketing system
- Accountability and authenticity in
social media
- Email marketing
- Search engine optimization and search
engine marketing
- Social media optimization (blogs, wikis, online video, Facebook, Linkedin, etc.)
Presenters: Brad Kleinman and David Toth, WorkSmart eMarketing
CRN: 20007
Friday, December 4
8:30 a.m. - 4 p.m.
Fee: $199 ($149 early bird if registered before November 25 - includes lunch)
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State Requirements
Resident candidates for a State of Ohio agent license in life, health, property and casualty insurance must complete either a 20-hour classroom course or an online self-study course before taking the state’s licensing examination administered by PearsonVue. Stark State College is an approved provider of self-study courses. Ohio Revised Code requires all resident applicants to pass a criminal background check conducted by the Ohio Bureau of Criminal Investigation and Identification.
Online Self Study
To access our online self-study courses, go to www.starkstate.edu/continuinged and click on online self-study under Insurance Pre-Licensing.
Choices available include:
Standard course - $129.95
Premium course (includes PASS study guide) - $161.90
Ultimate course (includes PASS study guide and audio CD) - $171.90
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