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STARK STATE
HELP DESK

Help Desk
Services Manager:

Robin Snedden

330-494-6170
Ext. 4357 (HELP)
Room #: B219
helpdesk@starkstate.net
Online Work Order

   • From any campus PC

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Getting Started – Student Computing

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All students have several network accounts when they enroll for a credited class at Stark State College. With the exception of your mystarkstate and Student Email account, your other accounts are created between the end of one semester and the beginning of the next. The following table lists student accounts, account user name, account password, and the purpose of each:

Network Accounts User Account Name Default Pin/Password Purpose Email Included?
Academic Network

All accounts use the same user name.

The format: first initial, last name,
two digit birth month & two digit birth day

(see NOTE: below)

1st six digits of SS# Login to campus PC’s NO
Student Email 1st six digits of SS# Login to student email from any Web-enabled PC YES
(Gmail)
E-Learning 1st six digits of SS# Login to ANGEL YES
(ANGEL Email)
mystarkstate 1st six digits of SS# Login to portal NO

Note: All user names and passwords are lower case. If more than one student has the same first initial, last name and birth date, then the birth day portion of the number will be increased by one digit until a unique user name is reached.



User Name Examples and Tips
Student Name Date of Birth User Name Helpful Tip
Sarah James May 14 sjames0514 For May use 05 (added zero)
Troy Little December 6 tlittle1206 For the 6th use 06 (added zero)
Walter O’Malley September 22 womalley0922 Eliminate apostrophe from name
Sarah A. Smith August 11 ssmith0811 For August use 08 (added zero)
Sam B. Smith August 11 ssmith0812 Add 1 to birth day to make unique
Francis Goddard-Smith June 1 fsmith0601 Use last name indicated after the hyphen
Antonio De Marco November 22 ademarco1122 Eliminate space from last name


If you have problems or questions concerning your accounts, please contact Help Desk Services by one of the following methods listed below:
   • Phone: 330-494-6170, Ext. 4357 (HELP)
   • Email: helpdesk@starkstate.net
   • Submit an Online Work Order (Available from any campus PC)
   • Walk-in counter: Room B219 – 2nd floor Business (B) building

HELP DESK SERVICES - HOURS OF OPERATION
Normal hours of operation (during semester sessions):

     • Monday - Thursday: 7:30 a.m. – 9:00 p.m.
     • Friday: 7:30 a.m. – 4:00 p.m.
     • Saturday: 8:00 a.m. – 1:00 p.m.

Help Desk Services is closed on Sunday and College-observed holidays.
Between semesters the hours vary depending on SSCT hours of operation.

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Stark State College of Technology
6200 Frank Avenue NW
North Canton, Ohio  44720
330-494-6170 | 1-800-79-STARK (1-800-797-8275)