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DISABILITY
SUPPORT SERVICES

Program Coordinator:
Kathy Bernstein
330-494-6170
Ext. 4423

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Dispute Resolution
Stark State College of Technology, especially the Disability Support Services Office (DSS), support students in their right to file a grievance in situations involving violations of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 (ADA). Any grievance procedures which apply to students who do not have disabilities also apply to students with disabilities. The grievance procedures listed below are additional procedures that apply to students with disabilities who feel their rights have been violated.

It is the intent of the college and DSS to resolve all discriminatory conflicts of students with disabilities who believe their rights have been violated. In this effort DSS will work cooperatively with students, staff, faculty, the administration, and necessary entity to resolve issues and promote the rights of students with disabilities.
 


Dispute Resolution Process
Conflicts with the College, Faculty and/or Staff, Academic Department or College Non-academic Department, Program or Organization
The importance of dispute resolution procedures lays not so much in its frequent use as in the fact that it is available and operates as
 

• Stark State Home
• DSS Home
• Eligibility Requirements

•
Steps to Receiving
  Services:

  • DSS Forms
     • Checklist
     • Student Application
     • Physician Verification

•
Accommodations
  Procedures:

  • Individual
    Accommodations
  • Assistive Technology
  • Student Support Links
  • Comparison of Disability:
    High School and College

• DSS Student
  Accessibility Handbook
• DSS Faculty and Staff
  Handbook

• Dispute Resolution

Theme Project

a workable safety value. The college encourages all parties involved to discuss the concern in a private area.
 
The following is recommended:
  1. On the spot discussion. This should be done in private with the parties involved.
  2. If no satisfaction is agreed to, the grievant may discuss the concern with the person’s supervisor or department head.
  3. If a resolution is not agreed to at this point, the grievant may discuss the concern with the Dean of Student Services, who is responsible for ADA, section 504, Titles VII and IX compliance.
  4. At any point a student has a right to contact the Office of Civil Rights:

    Office for Civil Rights - Cleveland Office
    U.S. Department of Education
    600 Superior Avenue East, Suite 750
    Cleveland, OH 44114-2611
    Telephone: (216) 522-4970
    Facsimile: (216) 522-2573
    TDD: (216) 522-4944
    Email: OCR.Cleveland@ed.gov

The dignity of all parties involved will be held in highest regard at all times. All parties involved will receive prompt and considerate action, consistent with the best interest of all parties involved and the College.



Dispute Resolution Process
Resolving Conflicts with Disability Support Services
If a student has an issue to resolve with the DSS office, they should take the following steps:
  1. Students should schedule an appointment with the DSS counselor to discuss the issue.
  2. Students should schedule an appointment with the DSS Coordinator to discuss the issue.
  3. If resolution is not reached with the DSS Coordinator, students will be advised to meet with the Dean of Student Services.
  4. The Dean of Student Services will follow steps outlined above.
  5. At any point, a student has a right to contact the Office of Civil Rights

    Cleveland Office
    U.S. Department of Education
    600 Superior Avenue East, Suite 750
    Cleveland, OH 44114-2611
    Telephone: (216) 522-4970
    Facsimile: (216) 522-2573
    TDD: (216) 522-4944
    Email: OCR.Cleveland@ed.gov
 
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Stark State College of Technology
6200 Frank Avenue NW
North Canton, Ohio  44720
330-494-6170 | 1-800-79-STARK (1-800-797-8275)