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Out of state students taking online classes at Stark State College should attempt to resolve any issues or complaints with the College first. If, after following the College’s student complaint – academic procedure, an issue cannot be resolved internally, you may file a complaint about Stark State College with your state by referring to the following state agencies.*
*Compliant with U.S. Department of Education state authorization regulations.
|
State |
Agency name and telephone |
Link / information about complaint process |
| Alabama | Alabama Commission on Higher Education Telephone: (334) 242-1998 |
http://ache.edu/ACHE_Reports/Forms/NRI/federal-reg.pdf |
| Alaska | Alaska Commission on Postsecondary Education Telephone: (907) 465-2962 |
https://acpe.alaska.gov/ConsumerProtection |
| Arizona | Arizona State Board for Private Postsecondary Education Telephone: (602) 542-5709 |
https://ppse.az.gov/complaint |
| Arkansas | Arkansas Higher Education Coordinating Board Telephone: (501) 371-2000 |
ADHE requires the certified institution to make a decision on the student grievance following the institution’s public policy. Inquiries into student grievances must be limited to AHECB certified (under Arkansas Code §6‐61‐301) courses/degree programs and institutions and to matters related to the criteria for certification. Within 20 days of completing the institution’s grievance procedures, the student may file the complaint in writing with the ICAC Coordinator, Arkansas Department of Higher Education, 114 East Capitol, Little Rock, AR 72201. The grievant must provide a statement from the institution verifying that the institution’s appeal process has been followed. ADHE will notify the institution of the grievance within 15 days of the filing. Within 10 days after ADHE notification, the institution must submit a written response to ADHE. Other action may be taken by ADHE as needed. |
| California | California Bureau for Private Postsecondary Education Telephone: (916) 431-6959 |
http://www.bppe.ca.gov/enforcement/complaint.shtml |
| Colorado | Colorado Department of Higher Education Telephone: (303) 866-2723 |
http://highered.colorado.gov/Academics/Complaints/default.html |
| Connecticut | Connecticut Office of Higher Education Telephone: (860) 947-1801 |
http://www.ctohe.org/StudentComplaints.shtml |
| Delaware | Delaware Department of Education Telephone: (302) 735-4000 |
http://dedoe.schoolwires.net/domain/157 |
| District of Columbia | District of Columbia Education Licensure Commission Telephone: (202) 727-6436 |
http://osse.dc.gov/service/education-licensure-commission-elc-public-complaints |
| Florida | Contact the Ohio Board of Regents
|
https://www.ohiohighered.org/students |
| Georgia | Nonpublic Postsecondary Education Commission Telephone: (770) 414-3300 |
https://gnpec.georgia.gov/student-resources/complaints-against-institution |
| Hawaii | Hawaii Post-secondary Education Authorization Program Department of Commerce and Consumer Affairs Telephone: (808) 933-0910 |
http://cca.hawaii.gov/hpeap/forms/student-forms/ |
| Idaho | Idaho State Board of Education Telephone: (208) 334-2270 |
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/state-authorization-reciprocity-agreement-sara/complaint-procedures/ |
| Illinois | Illinois Board of Higher Education Telephone: (217) 782-2551 |
|
| Indiana | Indiana Commission on Higher Education Telephone: (317) 232-1320 |
http://www.in.gov/che/2744.htm |
| Iowa | Iowa College Student Aid Commission Telephone: (515) 725-3400 |
https://iowacollegeaid.gov/StudentComplaintForm |
| Kansas | Kansas Board of Regents Telephone: (785) 296-4917 |
http://kansasregents.org/students/university_student_complaints |
| Kentucky | Kentucky Council on Postsecondary Education Telephone: (502) 573-1555 |
http://kcpe.ky.gov/ |
| Louisiana | Louisiana Board of Regents Telephone: (225) 342-4253 |
|
| Maine | Maine Department of Education Telephone: (207) 624-6600 |
https://www.maine.gov/doe/learning/highered/sara |
| Maryland | Maryland Higher Education Commission Telephone: (410) 767-3301 |
The institution is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission. Individuals who wish to submit a complaint may use the following contact information: Maryland Attorney General, Consumer Protection Division, 200 St. Paul St., Baltimore, MD 21202; 410-528-8662/(888)743-0823 (toll free) |
| Massachusetts | Massachusetts Department of Higher Education Telephone: (617) 994-6950 |
https://www.mass.edu/forstufam/complaints/complaints.asp |
| Michigan | Michigan Department of Licensing and Regulatory Affairs Telephone: (517) 373-1820 |
|
| Minnesota | Minnesota Office of Higher Education Telephone: (651) 642-0567 |
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078 |
| Mississippi | Mississippi Commission on College Accreditation Telephone: (601) 432-6198 |
http://www.mississippi.edu/mcca/downloads/studentcomplaintform.pdf |
| Missouri | Missouri Department of Higher Education Telephone: (573) 751-2361 |
http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf |
| Montana | Montana University System, Montana Board of Regents Telephone: (406) 444-6570 |
http://mus.edu/MUS-statement-of-complaint-process.asp |
| Nebraska | Nebraska Coordinating Commission for Postsecondary Education Telephone: (402) 471-2847 |
https://ccpe.nebraska.gov/ |
| Nevada | Nevada Commission on Postsecondary Education Telephone: (702) 486-7330 |
|
| New Hampshire | New Hampshire Department of Education Telephone: (603) 271-3494 |
|
| New Jersey | New Jersey Secretary of Higher Education Telephone: (609) 588-3226 |
http://www.state.nj.us/highereducation/ |
| New Mexico | New Mexico Higher Education Department Telephone: (505) 476-8400 |
|
| New York | New York Office of College and University Evaluation Telephone: (518) 474-2593 |
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html |
| North Carolina | The University of North Carolina Board of Governors Telephone: (919) 807-7146 |
https://www.northcarolina.edu/ |
| North Dakota | North Dakota University System Telephone: (701) 328-3180 |
https://www.ndus.edu/system/state-authorization/ |
| Ohio | Ohio Board of Regents Telephone: (614) 466-2752 |
https://www.ohiohighered.org/students/complaints |
| Oklahoma | Oklahoma State Regents for Higher Education Telephone: (405) 255-9100 |
http://www.okhighered.org/current-college-students/complaints.shtml |
| Oregon | Oregon Office of Degree Authorization Telephone: (503) 947-5600 |
All complaints about schools under our regulatory jurisdiction or an exempt status approved by this office are handled by Office of Degree Authorization (ODA) staff. Complaints about exempt schools are referred to the Attorney General’s office. We accept written or email complaints. When a complaint is received, we first evaluate the information to substantiate its relevance to Oregon rules and statutes. If the complaint appears to have merit or indicate non-compliance on the part of the school, we contact the school to request information regarding the case. All correspondence is kept in the school’s file. We continue to mediate between the student and the school until it we receive an indication that the complaint is unfounded or resolved. Please call ODA for more information at (541) 687-7400 – Eugene/Springfield area and (800) 452-8807 – Toll-free; Juan.baez-arevalo@state.or.us http://www.oregonstudentaid.gov/oda.aspx |
| Pennsylvania | Pennsylvania Department of Education, Division of Higher Education Telephone: (717) 783-6137 |
|
| Puerto Rico | Puerto Rico Council on Education Telephone: (787) 641-7100 |
http://www.ce.pr.gov/ |
| Rhode Island | Rhode Island Board of Governors for Higher Education Telephone: (401) 456-6008 |
https://riopc.edu/page/student_complaint/ |
| South Carolina | South Carolina Commission on Higher Education Telephone: (803) 737-2260 |
http://www.che.sc.gov/Students,FamiliesMilitary/LearningAboutCollege/ConsumerInformation.aspx |
| South Dakota | South Dakota Secretary of State Telephone: (605) 773-3455 |
https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Pages/default.aspx |
| Tennessee | Tennessee Higher Education Commission Telephone: (615) 741-3605 |
|
| Texas | Texas Higher Education Coordinating Board Telephone: (512) 427-6101 |
The web address for the rules governing student complaints – Title 19 of the Texas Administrative Code, Sections 1.110-1.120 is found at: http://texreg.sos.state.tx.us/public/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=19&pt=1&ch=1&rl=116 |
| Utah | Utah Division of Consumer Protection Telephone: (801) 530-6601 |
https://ushe.edu/office-of-commissioner/state-authorization-ut-sara/ |
| Vermont | Vermont State Board of Education Telephone: (802) 828-3135 |
http://education.vermont.gov/documents/EDU-VTAOE-Complaint_Resolution_for_Postsecondary_Education.pdf |
| Virginia | State Council of Higher Education for Virginia Telephone: (804) 371-2285 |
http://www.schev.edu/ |
| Washington | Washington Student Achievement Council Telephone: (360) 753-7869 |
Students may submit a formal complaint to the Washington Student Achievement Council, provided it is against an institution authorized by the Washington Student Achievement Council and is within one year of the last date of attendance. For more information, please contact the Washington Student Achievement Council at 360‐753‐7800. http://www.wsac.wa.gov/student-complaints |
| West Virginia | West Virginia Higher Education Policy Commission Telephone: (304) 558-4016 |
http://www.wvhepc.edu/wp-content/uploads/2015/01/Complaint-Form2.pdf |
| Wisconsin | Wisconsin Educational Approval Board Telephone: 608) 266-1996 |
http://www.heab.state.wi.us/dlab/faq.html |
| Wyoming | Wyoming Department of Education Telephone: (307) 777-5712 |
https://edu.wyoming.gov/for-district-leadership/school-programs/private-school-licensing/ |
